FAQ

Creating your Casino Adrenaline account is quick and straightforward. Simply click the "Sign Up" button on our homepage and fill out the registration form with your basic information, including your name, email address, and preferred password. Make sure to use accurate details, as this information will be verified during the account verification process.After completing the form, you'll receive a confirmation email to activate your account. Click the verification link in the email, and you're ready to start playing. The entire process typically takes less than five minutes.Once your account is active, you can immediately claim your welcome bonus and start exploring our extensive game library. Remember to review our terms and conditions during registration to ensure you understand all platform policies.

Casino Adrenaline offers an exciting welcome package designed to boost your initial gaming experience. New players can claim a 150% deposit bonus plus 200 free spins using the code FIRST150. This means if you deposit $100, you'll receive an additional $150 in bonus funds, giving you $250 total to play with.We also offer 200 welcome free spins that you can claim with the code 50SPIN. These spins come with a maximum cashout of $50 and require 30x wagering before you can withdraw any winnings.Both bonuses have a 30x wagering requirement, which means you'll need to play through the bonus amount 30 times before you can withdraw. For example, a $150 bonus would require $4,500 in total bets. All welcome bonuses must be claimed within your first deposit, so make sure to enter the appropriate bonus code when making your initial deposit.

Yes, Casino Adrenaline occasionally offers exclusive no deposit bonuses for new and existing players. Currently, we have the NONSTOP40 code that provides 40 free spins on eligible slot games without requiring any deposit.This no deposit bonus comes with a maximum cashout limit of $50, meaning you can win up to $50 from your free spins. Like all our bonuses, these free spins carry a 30x wagering requirement that must be completed before any winnings can be withdrawn.To claim this bonus, simply enter the code NONSTOP40 in the promotions section of your account. No deposit bonuses are a great way to test our games and potentially win real money without any financial risk. Keep an eye on your email and our promotions page for additional no deposit offers throughout the year.

Casino Adrenaline supports a wide variety of payment methods to accommodate players' preferences. We accept traditional options like Neteller, Skrill, ecoPayz, and PaySafeCard for those who prefer established e-wallet solutions.For cryptocurrency enthusiasts, we support Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), and DogeCoin (DOGE). Crypto payments offer faster processing times and enhanced privacy for your transactions.We also accept Interac for Canadian players, providing a familiar and secure banking option. All supported currencies include USD, EUR, GBP, and the same cryptocurrencies mentioned above. Minimum and maximum deposit limits vary by payment method, with most options allowing deposits starting from $10. Withdrawal processing times range from instant for cryptocurrencies to 1-3 business days for traditional methods.

Wagering requirements determine how much you need to bet before you can withdraw bonus funds or winnings from free spins. At Casino Adrenaline, most bonuses carry a 30x wagering requirement, meaning you must wager 30 times the bonus amount before cashing out.For example, if you receive a $100 bonus, you'll need to place $3,000 worth of bets before the bonus becomes withdrawable. Different games contribute differently toward meeting these requirements – slots typically contribute 100%, while table games like blackjack or roulette may contribute less.We maintain a maximum bet limit of $5 per spin while playing with bonus funds. Exceeding this limit may void your bonus and any associated winnings. Our system tracks your wagering progress in real-time, so you can always check how much you have left to complete in your account dashboard.

Absolutely! Casino Adrenaline is fully optimized for mobile play across all devices. Our responsive website automatically adjusts to fit your smartphone or tablet screen, providing the same high-quality gaming experience you'd expect from desktop play.You can access your account, make deposits and withdrawals, claim bonuses, and play all your favorite games directly through your mobile browser. No app download is required – simply visit our website on your mobile device and log in to start playing immediately.All games from our software providers, including Microgaming, Betsoft, BGaming, Endorphina, Belatra Games, and Platipus, are mobile-compatible. Whether you're playing slots like Immortal Romance or Diamond Vapor, or trying your luck at table games, the mobile experience maintains the same graphics quality and smooth gameplay as desktop versions.

Casino Adrenaline features an extensive library of games from top-tier software providers. Our slot collection includes popular titles like Immortal Romance, a 243-payline vampire-themed slot with up to 25 free spins and multiple bonus rounds including Wild Desire and The Chamber of Spins.We also offer Diamond Vapor, a party-themed 10-payline slot with electronic cigarette symbols and a maximum bet of $100, and Jetsetter, a luxury lifestyle slot with 20 paylines and up to $200 maximum bets. These games feature various coin sizes ranging from $0.01 to $1, accommodating both casual players and high rollers.Beyond slots, our platform includes classic table games, video poker, and live dealer options. Our software partners – Microgaming, Betsoft, BGaming, Endorphina, Belatra Games, and Platipus – ensure high-quality graphics, fair gameplay, and innovative features across all game categories. New titles are added regularly to keep our game selection fresh and exciting.

Account verification is a standard security procedure that helps protect both you and Casino Adrenaline. The KYC (Know Your Customer) process typically begins when you make your first withdrawal request, though we may require verification earlier in some cases.You'll need to provide several documents: a government-issued photo ID (passport, driver's license, or national ID card), proof of address (utility bill, bank statement, or official mail dated within the last 90 days), and proof of payment method (screenshot of e-wallet account or photo of credit/debit card with sensitive numbers masked).Upload these documents through your account dashboard or send them directly to support@casinoadrenaline.com. Our verification team typically processes documents within 24-72 hours. Once verified, you'll enjoy faster withdrawal processing and higher transaction limits. This one-time process ensures your account security and helps us maintain regulatory compliance.

If you encounter technical problems while playing at Casino Adrenaline, there are several steps you can take to resolve most issues quickly. First, try refreshing your browser or clearing your browser cache and cookies, as this resolves many common loading problems.Ensure you're using an updated browser version and have a stable internet connection. If you're playing on mobile, try switching between WiFi and mobile data to see if connectivity is the issue. Restarting your device can also help clear temporary glitches.For persistent problems, contact our support team at support@casinoadrenaline.com with details about the issue, including your username, the game you were playing, and any error messages you received. Include screenshots if possible, as these help our technical team diagnose problems more efficiently. Our support team responds to technical inquiries promptly and will work with you to resolve any issues affecting your gaming experience.

Casino Adrenaline offers a generous cashback program that rewards player loyalty. Every Monday, eligible players receive cashback based on their VIP status level. Newbie, Bronze, and Silver level players receive 10% cashback on their losses, while Platinum players enjoy an enhanced 20% cashback rate.Cashback is calculated on your net losses from the previous week and is automatically credited to your account every Monday. This means if you lost $100 during the week, you'd receive $10 back (or $20 if you're Platinum level). There are no wagering requirements on cashback funds – you can withdraw them immediately or use them to continue playing.Your VIP level is determined by your overall activity and deposits at the casino. As you play more and deposit regularly, you'll advance through the VIP tiers, unlocking higher cashback rates and additional benefits. This program ensures that even during unlucky streaks, you're still getting value back from your play.

Casino Adrenaline is committed to promoting responsible gambling and provides several tools to help you maintain control over your gaming activities. You can set daily, weekly, or monthly deposit limits through your account settings, preventing you from spending more than you intended.We also offer session time limits that automatically log you out after a specified period, helping you manage how long you spend playing. If you need a break from gambling, you can use our self-exclusion feature, which temporarily or permanently restricts access to your account.Additionally, we maintain a maximum bet limit of $5 per spin when playing with bonus funds, which helps prevent impulsive high-stakes betting. If you feel you may have a gambling problem, we provide links to professional organizations like GamCare and Gamblers Anonymous. Our support team can also help you implement additional account restrictions if needed. Remember, gambling should always be entertaining, not a way to solve financial problems.

Casino Adrenaline employs industry-standard security measures to protect your personal and financial data. We use advanced SSL encryption technology to secure all data transmission between your device and our servers, ensuring that sensitive information like passwords and payment details cannot be intercepted.All payment processing is handled through secure, PCI-compliant payment gateways that meet international banking security standards. We never store complete credit card information on our servers, and cryptocurrency transactions benefit from blockchain security protocols.Your account information is protected by secure login protocols, and we recommend using strong, unique passwords and enabling two-factor authentication where available. Our platform undergoes regular security audits and compliance checks to maintain the highest protection standards. We also maintain strict privacy policies and never share your personal information with unauthorized third parties. Your data is stored on secure servers with restricted access, ensuring your privacy and security are always protected.